Pariyam and Jessica and one boy I don’t remember his name they are really the best. The place is really clean and they really did good job I get deep cleaning. Thank you so much much respect. 🙏🏻🙏🏻🙏🏻🙏🏻
I called to make a teeth whitening appointment for 2, and upon asking about why the price was twice the amount of any other cosmetic salon in the area. The woman on the phone said that I should “give them a call then” and hung up the phone instead of explaining the price. Not the best customer service. Wouldn’t recommend.
Staff was very friendly and the location was clean. However, I was disappointed because I made my appointment and provided my insurance information 2 weeks before my appointment. Today I showed up and provided my insurance information again… they began doing work and X-rays then came in to let me know they operate out of network … they still charged me $160 bc they did X-rays … that I wouldn’t have agreed to if they had informed me that they aren’t working with my insurance. They wasted my time and made me pay for something I shouldn’t have had to pay due to their lack of transparency.
Being fairly new to LA, I needed to find a new dentist and am really glad I stumbled on this practice. I have some jaw issues that make most dental work tricky, uncomfortable and often painful. But everyone I've interacted with here has been top notch. The dentist was as gentle as possible, all things considered, and really seemed to go out of her way to make sure I was comfortable -- super duper grateful for that. The hygienists and assistants are extremely knowledgeable and friendly, and scheduling was way easier than I've experienced at other places in LA. Highly recommend.
I was a patient here from 2019 to 2021 before I moved out of LA. Most of the cleaning visits were fine. However, anyone who goes here should be aware that they may try to force Invisalign on you. My previous dentist in a different state offered Invisalign, but they never mentioned it to me. In fact, they often mentioned that my teeth were in good shape in terms of alignment. However, on my first visit to Downtown Dental in LA, I had x-rays taken, and upon inspection, the dentist told me that I needed Invisalign due to the poor alignment in my back teeth. I was a student at the time and didn't have a steady enough income stream to consider it, so I told them that I would hold off. Next time I go in, they tell me that they "found a discount" on Invisalign, even though they knew that I was still a student and still didn't have the income stream to afford it. On a later visit, I had a different dentist, who proceeded to provide me with a completely different reason for needing Invisalign, wholly unrelated to the reason the initial dentist provided. So, it seemed that they were ultimately trying to pull a fast one on me as a patient because, I assume, they have a financial incentive to sign up as many patients as possible for Invisalign. This was ultimately confirmed after I moved and made my first visit to a dentist in my new location. I asked them whether Invisalign was necessary, and she and the hygienist both said that there was absolutely no need and were shocked that anyone would suggest it in the first place. So, if you are going to go to Downtown Dental, beware that they might use coercive settings and tactics to force Invisalign on you. If they do, strongly consider getting a second opinion.