So professional and efficient! They were able to come out right away and fix my AC, worker took his time to explain to me how my AC system works and what caused it to stop working. He explained every detail about the job and what they would be doing to fix it for me. From begging to end everything went smoothly and now my AC is working better then ever!
Kenneth is amazing!! He came out today and was super honest, friendly and straight forward. My unit was low on freon so he added more into my unit. He was done in 30 minutes and now my house is cool again. So glad I found Heating Alternatives and Kenneth. If your air conditioner is in need of a repair, look no further. Call these guys....Thank you Kenneth!
First class company. Ken picked up the phone immediately and was super accommodating. My furnace would run for a short time and then shutdown as it was over heating. Ken knew this wouldn't be an easy fix, but he send his man Marvin over the next day, without even charging a diagnostic fee, how cool is that ??? Marvin showed up on time, and was as pleasant as can be. He worked the problem for as long as needed to, until, he found the issue and fixed it. I am super grateful to both Ken and Marvin for taking care of my problem. They gave me a great warranty as you can tell they are in the customer pleasing business. Great company with great people. Thanks a million guys !
A return visit to our home's AC by Heating Alternatives once again showed what a fantastic company they are to work with. We called Heating Alternatives for a different matter then last time since we were so happy with them last time. Problem, we had no more cold air upstairs! We had a MiniSpit installed by our previous AC company which is no longer in business, and it simply was not pumping out anymore cold air. Kenneth was able to fit us into his scehdule that day. We originally thought it would need a freon reload, but after he inspected our condensor he told us it was a different matter all together. He gave us a solution and it fixed the issue. The next day we have a cold upstairs again and I wanted to write this review to tell people that the world is getting warmer. Climate change is real. You better have a great working AC and a great partner when issues do occur. Heating Alternavtives is that partner for us. Thank you!
these guys gave a us a great quote, stuck to it, and did their work professionally and VERY neatly - they even finished sooner than they initially said the would! the hvac system so far has been great! also kenneth and his crew were friendly and unobtrusive. i have and will continue to recommend!