Very professional from the plumber to the office. Very thorough and explained clearly on all services. Paul was friendly and did an amazing job with all of the last minute fixes that needed to be done. Denise in the office was friendly, and I appreciated the phone calls with updates and keeping my account accurate. Would definitely recommend for all plumbing needs.
Peter is an outstanding technician and an asset to J.W. Heating and Air. He is polite, and always informs me as to the service he is performing on my AC/Heating unit. I ask many questions and he is so knowledgeable and he always politely answers my questions so that I can understand the technology of which I know very little. If I could rate Peter’s visit today, he provided not just 5 star service, I would rate him as a 10. For any of my future J.W. Heating and Air appointments, I will ask that Peter be my technician. He definitely is a “Keeper!”
I hired JW to replace our 70 year old shower valve. It was a big job that had plenty of unexpected surprises due to the age of the valve. Paul was very careful with our existing tile work and fresh paint in the rooms. He is extremely professional, courteous and communicates so you know what’s going on and what your options are. They stand behind their work too. Highly recommended!
JW Heating & Air is a quality company. Every experience I have had with them has been positive. They installed my system. They maintain it and repair it. The technicians are courteous and conscientious. Today, Marco was able to get my AC to work. It was not an easy job, but he was persistent and worked against the odds to get it fixed. Thank-you Marco! I appreciate your very good work.
Marco was great. He quickly diagnosed the issue with our thermostat and fixed it. He also kindly provided quotes for alternative solutions. Marco was patient and courteous as he expertly answered all my questions. With his professionalism, Marco made the experience very positive.