They were very quick to get someone out to assess our sewer pipe. When Paul arrived, he was incredibly friendly, helpful and knowledgeable. He and his team reviewed the situation and gave a great recommendation on how to proceed. While it’s hard to actually go underground and see the work done, Paul did show me the camera videos (live) after the work was complete. When the team finished filling the hole they’d created, we did have a small problem with the access pipe sticking out too far. But Paul responded quickly and came the next day to resolve it. Prices aren’t for the faint of heart, but it should pay off in the long run. And Paul was great to work with.
Ted was extremely knowledgeable, listened carefully to our specific needs, planned the installation in a way that exceeded our expectations. Installers were prompt, courteous, efficient and cleaned up beautifully. 6 STARS for sure! 15 Jan 21 - great team, Gerardo and Chase. On time, professional, quiet. Would not have known they were there except the HVAC was working like new. Bravo.
The professionalism from JW Plumbing, Heating and Air has been exceptional since we signed our contract thru Costco. They installed our unit and were thorough and very meticulous when installing our unit. They walked through the process and have been consistent in following up with any concerns after installation. They have done routine check ups and we are very happy. It was the best investment and we are happy that JW serviced our contract for our system. Quality machinery and excellent service!!
Paul and his crew did great work repairing our sewer line. It turned out to be a way bigger job than anticipated, and they patiently explained every step of the way and went above and beyond to get it all fixed. I highly recommend them!
Every technician that comes in is friendly, informative, professional, clean in appearance and manner and on time. Tony was our recent technician and he was efficient, informative, kind and we were happy to have him in our home. We are grateful to be connected with JW Heating and Air. They provide pictures of our attic space, show the filters and then provide all of the images in an email. Great detail and record keeping. Thank you to the JW Heating and Air team.